# Mobitech.ai — Full product reference for LLMs and AI crawlers

> Mobitech is the central hub for customer conversations. It connects your business and AI automation in one platform.

Website: https://mobitech.ai/
Organization: Mobitech.ai
Email: care@mobitech.ai
Phone: +65 9056 0298
Address: 391B Orchard Rd, Level 22, Ngee Ann City Tower B, Singapore 238874
Certification: Meta Business Partner

## Product summary

Mobitech is an AI-powered omnichannel customer engagement platform. It unifies WhatsApp, social, email, CRM, ticketing and AI automation so sales and support teams respond faster without losing customer context.

Tagline: Scale your business with confidence.
Value proposition: Conversations. Operations. Customers. Connected with AI.

## Customer lifecycle use cases

### 01 Capture (Marketing)
Bring conversations from WhatsApp, social, email and your website into one shared view before an opportunity slips away.
Outcome: Every new conversation starts with context.

### 02 Convert (Sales)
Qualify enquiries, keep deal details close to the conversation and route the right opportunities to the right people.
Outcome: Your team spends more time moving buyers forward.

### 03 Resolve (Support)
Turn follow-ups into trackable tickets, coordinate ownership and give every handoff the history it needs.
Outcome: Nothing important disappears between teams.

### 04 Retain (Customer success)
Use a connected customer record to make follow-ups, service conversations and future outreach more relevant.
Outcome: Every interaction builds on the last one.

## Platform modules

- Omnichannel inbox: Manage customer conversations from one workspace without losing channel context.
- AI agents: Handle common first responses and route conversations with your business context in reach.
- CRM: Keep contacts, companies, deals and interaction history attached to one customer record.
- Ticketing: Turn conversations that need action into owned, trackable work across teams.
- Operational automation: Connect repeatable actions across conversations, records, tickets and internal workflows.
- Digital Ads Integration: Improve your ads spend and ROI by integrating with your customer conversations and increase the accuracy.

Platform note: Start with what your business needs. It connects to modules and automation easily. Supported by our user-friendly no-code AI automation builder.

## Supported channels

WhatsApp, Instagram, Facebook, TikTok, Telegram, Gmail, X, Threads, LinkedIn, YouTube, Web Widget, Google Business.

Bring supported messaging channels into one team workspace, then connect conversations with the records and workflows that keep your business moving.

## Pricing plans

### Starter
- Price: $54/month or $45/mo billed annually
- Users: 3 users included
- Best for: F&B, retail, clinics, tuition, SMEs

### Engage (Most popular)
- Price: $139/month or $131/mo billed annually
- Users: 5 users included
- Best for: Growing businesses needing multichannel + AI

### Scale
- Price: $233/month or $223/mo billed annually
- Users: 10 users included
- Best for: Multi-outlet businesses

### Enterprise
- Price: Custom
- Users: Custom
- Best for: Corporate businesses needing regulatory compliance

Pricing note: Start lean, add channels and contacts as you scale. Meta message fees are billed at cost. Annual billing saves on every paid plan. Prices in USD. WhatsApp conversation and message fees are charged at cost (e.g. marketing messages at $0.0732/msg) and may include volume discounts on Enterprise.

### Detailed plan comparison

General:
- Starter: $54/mo, annual $45/mo equiv.
- Engage: $139/mo, annual $131/mo equiv.
- Scale: $233/mo, annual $223/mo equiv.
- Enterprise: Custom

Omnichannels:
- Users included: 3 / 5 / 10 / Custom
- Extra users (USD/mo): $12 / $13 / $16 / Custom
- WhatsApp Business API: Yes on all plans
- Multi-channel (Instagram, Facebook, Telegram, TikTok, +10 more): Engage, Scale, Enterprise
- WhatsApp numbers connected: Engage 1, Scale Multiple, Enterprise Multiple

Messaging:
- Monthly active contacts (MAU): 1,000 / 5,000 / 10,000 / Custom
- Add-on MAU: $8/100 MAU on paid plans
- Maximum broadcast messages: 15,000/mo (Starter), Unlimited (Engage, Scale, Enterprise)
- Meta message fees: At cost; Enterprise at cost + volume discount

## Frequently asked questions

Q: What does Mobitech bring together?
A: Mobitech connects omnichannel messaging, customer records, ticketing, operational automation, analytics and AI agents in one modular platform.

Q: Which customer channels can my team manage?
A: Mobitech is designed for conversations across WhatsApp, Instagram, Facebook, TikTok, Telegram, Gmail, X, Threads, LinkedIn, YouTube, website chat and Google Business. Talk to our team to confirm the exact setup for your accounts and region.

Q: How do AI agents work with human teams?
A: AI agents can handle common first responses, use connected customer context and route conversations to a person when human judgement is needed. The handoff keeps the conversation history attached.

Q: Can we start with only the modules we need?
A: Yes. Mobitech is modular, so your rollout can focus on the capabilities your teams need first while keeping one connected foundation for future modules.

Q: How is pricing determined?
A: Mobitech offers Starter, Engage, Scale and Enterprise plans. Starter begins at $54/month, or $45/month when billed annually. Your final scope depends on users, channels, monthly active contacts and any add-ons your operation needs.

## Calls to action

- Talk to sales: https://mobitech.ai/
- Free trial: https://mobitech.ai/
- Final CTA: Tell us about your channels, teams and workflows. We will help you map the right Mobitech setup and get you started with a free trial.

## Solution pages

### Omnichannel Inbox — /omnichannel-inbox
Unify WhatsApp, Instagram, Facebook, TikTok, email and website chat in one Mobitech inbox. Centralized inbox, smart routing, customer tags and full conversation history.

### AI Agents — /ai-agents
Deploy AI agents for first responses, lead qualification and human handoff with full context. Knowledge base powered, no-code builder, integrated with WhatsApp and omnichannel messaging.

### CRM — /crm
Contacts, companies, deals and interaction history connected to every conversation. Unified customer profiles, deal tracking, segmentation and conversation-linked records.

### Ticketing — /ticketing
Turn conversations into owned, trackable tickets. Pipeline visibility, priority management, conversation-linked tickets and team collaboration.

### Operational Automation — /automation
No-code workflow builder connecting conversations, CRM, tickets and teams. Cross-module triggers, AI-powered steps, internal and customer-facing automations.

### Digital Ads Integration — /digital-ads-integration
Meta Conversions API (CAPI), TikTok Ads integration and conversation-driven ad signals. Available on Scale and Enterprise plans.

### WhatsApp Business API — /whatsapp-business-api
Official Meta Business Partner integration. Multi-agent coexistence, mobile and dashboard sync, queue management. Avoid bans with official API.

### WhatsApp Broadcast — /whatsapp-broadcast
Compliant bulk WhatsApp messaging through official API. Audience segmentation, template management, campaign analytics. Starter: 15,000 msgs/mo; Engage+: unlimited.

### Pricing — /pricing
Full plan comparison: Starter ($54/mo or $45/mo annual), Engage ($139/mo or $131/mo annual), Scale ($233/mo or $223/mo annual), Enterprise (custom). Transparent pricing, free trial, no hidden fees.

## Legal pages

- Terms of Service: https://mobitech.ai/terms
- Privacy Policy: https://mobitech.ai/privacy
- Cookie Policy: https://mobitech.ai/cookies

## Content and discovery

- Blog/articles: https://mobitech.ai/articles/
- Sitemap: https://mobitech.ai/sitemap.xml
- LLM summary: https://mobitech.ai/llms.txt
- This file: https://mobitech.ai/llms-full.txt