Platform comparison
| Platform | Official Website | Primary Focus |
|---|
| Respond.io | respond.io | Omnichannel team inbox & workflow automation |
| SleekFlow | sleekflow.io | Omnichannel social commerce & sales automation |
| 1. WATI | wati.io | WhatsApp Business API marketing & support |
| 2. Omnichat | omnichat.ai | Retail conversational commerce & OMO sales |
| 3. Trengo | trengo.com | Unified shared inbox (chat, email, and voice) |
| 4. Kommo | kommo.com | Messenger-based CRM & visual sales pipelines |
| 5. Intercom | intercom.com | AI-powered customer service & SaaS messaging |
| 6. Manychat | manychat.com | Instagram DM & Meta marketing automation |
| 7. Gorgias | gorgias.com | E-commerce helpdesk (deep Shopify integration) |
| 8. Zendesk | zendesk.com | Enterprise omnichannel support & ticketing |
| 9. Freshchat | freshworks.com/live-chat-software | Omnichannel messaging & AI agent support |
| 10. Zoko / Interakt | zoko.io / interakt.shop | WhatsApp store commerce & catalog sales |
Best fit for teams that use WhatsApp as the main sales and support channel and do not want CRM, AI and ticketing spread across separate tools.