Page inbox, shared
Multiple agents can work the same Facebook Page inbox with clear ownership per conversation.
Reply to every Facebook Page message from one team inbox.
Bring Messenger conversations from your Facebook Page into mobitech, with routing, ownership and CRM context on every thread.
Key features of Facebook
Lead ads connection
Facebook Lead Ads responses can flow straight into the same inbox and CRM, so leads don't sit unanswered.
Automated first replies
Use AI agents or quick-reply automation to acknowledge messages instantly outside business hours.
One record across channels
A Facebook contact who later messages on WhatsApp or Instagram is recognised as the same customer.
Pricing
Plans that grow with your customer operation.
Start lean, add channels and contacts as you scale. Meta message fees are billed at cost. Annual billing saves on every paid plan.
Starter
$54/ month
or $45/mo billed annually
3 users
Engage
$139/ month
or $131/mo billed annually
5 users
Scale
$233/ month
or $223/mo billed annually
10 users
Enterprise
Custom
Tailored for corporate businesses needing regulatory compliance
Custom
| Feature | Starter | Engage | Scale | Enterprise |
|---|---|---|---|---|
| General | ||||
| Price (USD / month) | $54 | $139 | $233 | Custom |
| Price (annual, USD/mo equiv.) | $45 | $131 | $223 | Custom |
| Best for | F&B, retail, clinics, tuition, SMEs | Growing businesses needing multichannel + AI | Multi-outlet businesses | Corporate businesses needing regulatory compliance |
| Omnichannels | ||||
| Users included | 3 | 5 | 10 | Custom |
| Extra users (USD/mo) | $12 | $13 | $16 | Custom |
| WhatsApp Business API | Yes | Yes | Yes | Yes |
| Multi-channel (Instagram, Facebook, Telegram, TikTok, +10 more) | — | Yes | Yes | Yes |
| WhatsApp numbers Connected | — | 1 | Multiple | Multiple |
| Messaging | ||||
| Monthly active contacts (MAU) | 1,000 | 5,000 | 10,000 | Custom |
| Add-on MAU | $8/100 MAU | $8/100 MAU | $8/100 MAU | Custom |
| Maximum Broadcast messages | 15,000/mo | Unlimited | Unlimited | Unlimited |
| Meta message fees (marketing $0.0732/msg etc.) | At cost | At cost | At cost | At cost + volume discount |
Prices in USD. WhatsApp conversation and message fees are charged at cost (e.g. marketing messages at $0.0732/msg) and may include volume discounts on Enterprise.
Stop losing Messenger leads between agents
When several people can reply from a Facebook Page, it's easy for a message to sit unanswered because everyone assumes someone else has it. mobitech gives every Messenger conversation an owner, a status and a place in the queue, so nothing falls through.
Combine this with [digital ads integration](/digital-ads-integration) so Facebook and Meta ad performance data reflects what actually happens after someone messages your Page.
Messenger fits into the same operating model as WhatsApp
Teams that already run WhatsApp through mobitech extend the same routing, CRM and automation rules to Facebook Messenger without learning a second system.
See [WhatsApp CRM](/whatsapp-crm) for how conversation ownership and customer records work across channels.
Built for teams running ads and organic content together
Facebook Page messages often come from a mix of ads, organic posts and comments. Keeping them in one inbox with tags for source and campaign makes it easier to see which channels actually convert.
Related channels like [Instagram](/instagram) and [Threads](/threads) share the same workspace, so social support scales as one team.
FAQ
Frequently asked questions
01Can multiple agents share one Facebook Page inbox?+
Yes. Each conversation gets a clear owner, so multiple agents can work the same Page without messages being missed or duplicated.
02Does mobitech connect to Facebook Lead Ads?+
Yes. Lead Ads responses can flow into the same inbox and CRM record used for Messenger conversations.
03Can Facebook messages trigger automation?+
Yes. Facebook conversations can trigger the same automation and AI agent workflows used across other channels.
Get started
Discuss your business needs with our team.
Join businesses worldwide using mobitech to unify customer conversations, automate workflows and grow with confidence.