No more shared logins
Each team member works from their own account with clear ownership per email thread, instead of one shared inbox login.
Gmail
Stop managing support email from a shared Gmail login.
Connect Gmail to mobitech so every email is assigned, tracked and linked to the same customer record as WhatsApp, social and website chat.
Key features of Gmail
Routed like every other channel
Email is assigned, tagged and tracked using the same rules as WhatsApp and social messaging.
Templates and canned replies
Answer common questions faster with saved responses your whole team can use consistently.
One customer record
Email history links to the same CRM profile used across every other channel, so context is never lost.
Pricing
Plans that grow with your customer operation.
Start lean, add channels and contacts as you scale. Meta message fees are billed at cost. Annual billing saves on every paid plan.
Starter
$54/ month
or $45/mo billed annually
3 users
Engage
$139/ month
or $131/mo billed annually
5 users
Scale
$233/ month
or $223/mo billed annually
10 users
Enterprise
Custom
Tailored for corporate businesses needing regulatory compliance
Custom
| Feature | Starter | Engage | Scale | Enterprise |
|---|---|---|---|---|
| General | ||||
| Price (USD / month) | $54 | $139 | $233 | Custom |
| Price (annual, USD/mo equiv.) | $45 | $131 | $223 | Custom |
| Best for | F&B, retail, clinics, tuition, SMEs | Growing businesses needing multichannel + AI | Multi-outlet businesses | Corporate businesses needing regulatory compliance |
| Omnichannels | ||||
| Users included | 3 | 5 | 10 | Custom |
| Extra users (USD/mo) | $12 | $13 | $16 | Custom |
| WhatsApp Business API | Yes | Yes | Yes | Yes |
| Multi-channel (Instagram, Facebook, Telegram, TikTok, +10 more) | — | Yes | Yes | Yes |
| WhatsApp numbers Connected | — | 1 | Multiple | Multiple |
| Messaging | ||||
| Monthly active contacts (MAU) | 1,000 | 5,000 | 10,000 | Custom |
| Add-on MAU | $8/100 MAU | $8/100 MAU | $8/100 MAU | Custom |
| Maximum Broadcast messages | 15,000/mo | Unlimited | Unlimited | Unlimited |
| Meta message fees (marketing $0.0732/msg etc.) | At cost | At cost | At cost | At cost + volume discount |
Prices in USD. WhatsApp conversation and message fees are charged at cost (e.g. marketing messages at $0.0732/msg) and may include volume discounts on Enterprise.
Email support without the shared-inbox chaos
Many teams still run support@ or sales@ as a shared Gmail login, which makes it impossible to see who is handling what. mobitech connects Gmail so every email becomes an owned, trackable conversation in the same workspace as your other channels.
Agents keep their own login; conversations get assigned, tagged and escalated the same way a WhatsApp or Instagram message would be.
Email and messaging in one operating model
A customer who emails support and later messages on WhatsApp is recognised as the same person, with both conversations attached to their [CRM](/crm) record.
That continuity is especially useful for B2B and higher-ticket sales, where email is still the primary channel for contracts and follow-up.
Works alongside Outlook for mixed environments
If parts of your business run on Microsoft 365, pair Gmail with [Outlook](/outlook) so both mailboxes report into the same shared inbox and reporting.
Automation rules — such as auto-tagging by subject line or sender domain — apply the same way across both email providers.
FAQ
Frequently asked questions
01Do agents need to share a Gmail login?+
No. Each agent keeps their own login; mobitech assigns ownership per conversation instead of relying on a shared inbox login.
02Can Gmail and messaging channels share the same CRM record?+
Yes. A customer who emails and later messages on WhatsApp is recognised as the same person.
03Can I run Gmail and Outlook together?+
Yes. Both connect as email channels and report into the same shared inbox and reporting.
Get started
Discuss your business needs with our team.
Join businesses worldwide using mobitech to unify customer conversations, automate workflows and grow with confidence.