Listing messages, routed
Questions sent through your Google Business listing are assigned and tracked like any other conversation.
Google Business & Reviews
Manage Google Business messages and reviews from one inbox.
Bring Google Business Profile chat and reviews into mobitech so local customer enquiries and feedback get the same routing as every other channel.
Key features of Google Business & Reviews
Review monitoring
New Google reviews appear in your shared inbox so responses go out quickly and consistently.
Multi-outlet support
Manage messages and reviews across several store or clinic locations from one connected workspace.
Connected to CRM
Local enquiries link to the same customer record used across WhatsApp, social and email.
Pricing
Plans that grow with your customer operation.
Start lean, add channels and contacts as you scale. Meta message fees are billed at cost. Annual billing saves on every paid plan.
Starter
$54/ month
or $45/mo billed annually
3 users
Engage
$139/ month
or $131/mo billed annually
5 users
Scale
$233/ month
or $223/mo billed annually
10 users
Enterprise
Custom
Tailored for corporate businesses needing regulatory compliance
Custom
| Feature | Starter | Engage | Scale | Enterprise |
|---|---|---|---|---|
| General | ||||
| Price (USD / month) | $54 | $139 | $233 | Custom |
| Price (annual, USD/mo equiv.) | $45 | $131 | $223 | Custom |
| Best for | F&B, retail, clinics, tuition, SMEs | Growing businesses needing multichannel + AI | Multi-outlet businesses | Corporate businesses needing regulatory compliance |
| Omnichannels | ||||
| Users included | 3 | 5 | 10 | Custom |
| Extra users (USD/mo) | $12 | $13 | $16 | Custom |
| WhatsApp Business API | Yes | Yes | Yes | Yes |
| Multi-channel (Instagram, Facebook, Telegram, TikTok, +10 more) | — | Yes | Yes | Yes |
| WhatsApp numbers Connected | — | 1 | Multiple | Multiple |
| Messaging | ||||
| Monthly active contacts (MAU) | 1,000 | 5,000 | 10,000 | Custom |
| Add-on MAU | $8/100 MAU | $8/100 MAU | $8/100 MAU | Custom |
| Maximum Broadcast messages | 15,000/mo | Unlimited | Unlimited | Unlimited |
| Meta message fees (marketing $0.0732/msg etc.) | At cost | At cost | At cost | At cost + volume discount |
Prices in USD. WhatsApp conversation and message fees are charged at cost (e.g. marketing messages at $0.0732/msg) and may include volume discounts on Enterprise.
Local search is a customer channel now
Customers increasingly message businesses directly from Google Search and Maps results, and leave reviews that shape whether the next customer chooses you. mobitech connects Google Business Profile messaging and reviews into the same shared inbox as your other channels, so nothing gets missed because it didn't arrive on WhatsApp.
This matters most for multi-outlet businesses — retail chains, clinics and F&B groups — where each location's Google listing generates its own stream of messages and reviews.
Reviews that connect to real follow-up
A negative review can be routed to the right outlet manager, while a positive one can trigger a thank-you template — all through mobitech's [automation](/automation) rules rather than manual monitoring.
Review response time and sentiment can be tracked alongside every other channel in the same reporting view.
Pairs with app store feedback for full coverage
If your business also has a mobile app, run [Google Play Reviews](/google-play-reviews) and [App Store reviews](/app-store-reviews) in the same workspace for a complete picture of customer sentiment across every surface.
Talk to our team about connecting multiple Google Business locations under one account.
FAQ
Frequently asked questions
01Can mobitech manage multiple Google Business locations?+
Yes. Multi-outlet businesses can manage messages and reviews across several locations from one connected workspace.
02Can review responses be automated?+
Common response templates and routing rules can speed up review replies, though final responses stay under your team's control.
03Does this connect to CRM records?+
Yes. Local enquiries link to the same customer record used across WhatsApp, social and email channels.
Get started
Discuss your business needs with our team.
Join businesses worldwide using mobitech to unify customer conversations, automate workflows and grow with confidence.